Interview with Mr. Rajesh Sharma, GM- India, IPG Photonics (India) Pvt. Ltd.
1. Tell us about your company and products?
IPG Photonics Corporation, founded in 1990 at Oxford, MA, is the world leader in manufacture of fiber lasers, amplifiers, and beam delivery products. IPG has its footprints across the globe with approximately around 6,300 odd employees working in tandem with a common objective to realize organization goals. The organization under the ingenious and adept leadership of Dr. Valentin P. Gapontsev has been defining the apex in laser technology, pioneering the development of optical fiber-based lasers for a wide range of application in materials processing, defense, telecommunication and medical procedures.IPG Photonics (India) Pvt. Ltd is a 100% subsidiary of the IPG Group. IPG India started its operations in the year 2001 and is today, a leading supplier of Fiber Laser solutions to the Indian Industry for a wide range of applications. We cover the entire length and breadth of the country through our regional sales and service offices. Our headquarter is located in South at Bengaluru which is also our main service hub, a state of the art application laboratory in North at Greater Noida ( Delhi- NCR) and our regional sales and service office in West at Ahmedabad with a voluminous inventory facility to cater to the service and support needs of our increasing OEM cluster.
2.How do tradeshows like BLECH INDIA help in enabling the industry growth?
Tradeshows like BLECH India is a wonderful platform, which provides us an opportunity to showcase our products to the entire gamut of industries and end users who visit this show in quite large numbers. Being a global show, adds more value to the presence of companies and competitors alike. We have derived immense satisfaction participating in the last edition of BLECH India which happened in 2019 and look forward to the upcoming edition.
3.How do you plan to go forward in the post-corona world?
These are really testing and trying times for people and organizations across the globe. We are keeping our fingers crossed for the release of a suitable vaccine which will allay all the fears of this global pandemic and help life return to the actual normal. Digital has been the keyword during this time and also going ahead. Our service team has been providing online support to customers for their service related issues and we have been upskilling our staff by training during this lockdown period. We have also taken progressive step towards meeting our customers’ requirements by providing them knowledge sharing sessions/training and resolving their queries through digital platforms. Our Service team is interacting with OEM engineers and providing them installation support through video interactions. We also plan to hold webinars for our existing and potential customers to update them about our new products and technology. Looks like, this trend to make the most of technology in delivering business needs, will be one of the priorities going ahead. We are also ensuring the safety of our colleagues and customers as people are cornerstones of any successful business. We have implemented mandatory measures like wearing of masks, use of sanitizers, sanitization of equipment and office spaces, daily temperature checks in order to prevent any spread of the disease.